Cointiply

Using the website

1. In the top nav, open Account → Deposit.
2. Choose the crypto you’re depositing from the dropdown.
3. Enter the exact amount you’ll send.
4. Click Get Deposit Address to generate a new address.
5. Send your crypto to the generated address.
6. Generate a new address for every deposit to ensure smooth crediting.

Tip: Use the correct network: SHIB & DAI use Ethereum, Polygon uses Matic, and others use their native networks.

Using the Cointiply mobile app

1. Open the menu → Withdraw & Deposit.
2. Switch to the Deposit tab.
3. Tap Get Deposit Address to generate a new BTC address.
4. Tap the address to copy it, then send your Bitcoin.

Minimums & when deposits credit

• Minimum deposit: Set by our payment provider and varies with network congestion.
• Crediting: Your deposit is automatically credited after the required blockchain confirmations.

How we convert crypto to Coins

• We use live market rates at the time your deposit reaches the required confirmations.
• Example: 1 Coin equals 1 satoshi when Bitcoin is $10,000 USD.

Where to see current & past deposits

• Website: Go to Cashout.
• Mobile app: Menu → Activity Feed → Payment History → filter by Deposits.

Deposit delayed or not credited?

• Occasional delays can occur due to maintenance or network conditions — please wait at least 24 hours.
• If the deposit has more than the required confirmations and it’s been over 24 hours, please open a support ticket and we’ll credit it manually.